Terms of service

Terms of Service

Overview

Welcome to Norvale Stores. Throughout this website, the terms "we," "us," and "our" refer to Norvale Stores.

Norvale Stores operates this website and provides all information, products, services, and tools available through this site, conditioned upon your acceptance of these Terms of Service.

Our store is powered by Shopify, which enables us to provide our products and services securely.

By accessing or using our website, including browsing or purchasing products, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or have permission from a parent or legal guardian to use this website.

  • All information you provide is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

2. Products

We make every effort to display our products as accurately as possible.

However:

  • Product colors may vary depending on your device or screen settings.

  • Product packaging may differ slightly from the images displayed.

  • Product specifications and measurements may vary slightly due to manufacturing processes.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

3. Orders

By placing an order, you are making an offer to purchase.

Norvale Stores reserves the right to:

  • Accept or decline any order.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Limit product quantities.

  • Refuse service to anyone where permitted by law.

Orders are considered accepted only after payment has been successfully processed.

Once an order has entered processing, it cannot be canceled or modified.

4. Pricing & Payments

Prices displayed on our website are subject to change without notice.

Unless otherwise stated, prices do not include applicable taxes, customs duties, import fees, or shipping charges.

You agree to provide accurate and complete billing and payment information for all purchases.

5. Shipping & Delivery

Estimated delivery times are provided for reference only and are not guaranteed.

Shipping delays may occur due to customs clearance, carrier delays, weather conditions, holidays, high shipping volumes, or other circumstances beyond our control.

Norvale Stores is not responsible for delays once an order has been handed over to the shipping carrier.

Customers are responsible for providing an accurate shipping address. We cannot guarantee address changes after an order has been placed.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including logos, product images, graphics, text, videos, icons, designs, and branding, is the property of Norvale Stores or its licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used without prior written permission.

8. Third-Party Services

Our website may include links or access to third-party websites and services.

Norvale Stores is not responsible for the content, products, services, or privacy practices of any third-party websites.

Any interactions with third-party services are at your own risk.

9. Shopify Platform

Norvale Stores is hosted on Shopify.

While Shopify provides the e-commerce platform that enables us to operate our online store, all purchases are made directly with Norvale Stores.

Shopify is not responsible for products sold through our website.

10. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our policies.

11. Customer Reviews & Feedback

If you submit reviews, comments, suggestions, photos, or other content, you grant Norvale Stores a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, and display such content for marketing and business purposes.

You agree not to submit content that is unlawful, offensive, misleading, defamatory, or infringes upon the rights of others.

12. Errors & Omissions

Occasionally, there may be typographical errors, pricing inaccuracies, or omissions on our website.

We reserve the right to correct any errors, update information, or cancel affected orders without prior notice.

13. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Upload viruses, malware, or harmful code.

  • Attempt to gain unauthorized access to our systems.

  • Copy, scrape, reproduce, or distribute website content without permission.

  • Use automated tools or bots to access the website.

  • Provide false or misleading information.

  • Violate the intellectual property rights of Norvale Stores or others.

Violation of these Terms may result in suspension or permanent termination of your access to our website.

14. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Norvale Stores disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of our website.

15. Limitation of Liability

To the fullest extent permitted by law, Norvale Stores shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Norvale Stores, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms or misuse of our website.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Norvale Stores operates.

18. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Norvale Stores

Email: norvalestores@gmail.com